Track Your Order

Track Your Order

Thank you for shopping with ShararCo! You can easily track your order status using the methods below.

How to Track Your Order

1. Check Your Email

Once your order ships, you'll receive a confirmation email with:

  • Your order number
  • Tracking number
  • Estimated delivery date
  • Direct link to track your shipment

2. Track with Your Order Number

If you have your order number, you can check your order status by:

  • Logging into your account on our website
  • Viewing your order history
  • Clicking on the specific order for details

3. Contact Customer Support

Need help tracking your order? Our team is here to assist you:

  • Email: info@shararco.com
  • WhatsApp: Contact us via the WhatsApp icon on our website
  • Phone: Available during business hours

Order Status Definitions

  • Processing: Your order is being prepared for shipment
  • Shipped: Your order is on its way to you
  • Out for Delivery: Your order will arrive today
  • Delivered: Your order has been delivered

Delivery Timeframes

  • Cairo & Giza: 2-3 business days
  • Alexandria: 3-4 business days
  • Other Governorates: 4-7 business days

Didn't Receive Your Order?

If your tracking shows delivered but you haven't received your package:

  1. Check with neighbors or building reception
  2. Verify the delivery address on your order
  3. Contact us immediately at info@shararco.com

Need More Help?

Visit our FAQs page or Contact Us directly for personalized assistance.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.